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How to Solve TikTok Loading Problem with 6 Reliable Solutions

TikTok is used by millions of people in the world today. Inevitable, some problems happen on your phone when you use it.

Like many people report the videos can’t play, some can’t log in and so on. However, the most talked-about problem is about TikTok loading.

You tried many times to make TikTok load videos as usual, but it still doesn’t work. Are there other methods to solve this headache?

Don’t worry, today we will give you 8 solutions to solve the TikTok loading problem.

6 Solutions to Solve Tik Tok Apps Loading

Solution 1: Check Internet connection

This is the easiest way to solve the TikTok loading issue, but it is often overlooked by many people.

If you are using Wi-Fi, you need to go to settings and check Wi-Fi to check the connection quality.

Sometimes, you can see the connection is on, but it says you can’t use it. So, make sure your Wi-Fi is connected at first.

check wifi quality solve tiktok loading

Solution 2: Restart your phone

It is another solution that many people like to use. We can say restarting your phone will solve the TikTok video loading problem in most cases.

So, why not give it a try? You just need to press power button to wait a second. Then the starting screen will appear.


restart phone solve problem

Solution 3: Reinstall TikTok

This is another way to solve app loading problem. You need to uninstall it first from the App store or just delete it from your screen.

After deleting, we suggest you download the newest version of Tik Tok from Google Play in Android or App store on iPhone. The latest version is guaranteed to be glitch-free.

You need to be careful when downloading TikTok from web in case of having virus. Here we provide 5 best websites to download Tik Tok on PC with virus-free. Now, just reinstall it from start.

reinstall tiktok

Solution 4: Clear Cache

Sometimes, the cache is the main reason that causes the TikTok video loading issue. You need to go to manage apps in the settings.

Find TikTok and then clear all the history cache data. Now, reopen TikTok to check if it can play videos normally.

clear data tiktok loading issue

Solution 5: Check your free storage space

In fact, TikTok needs free RAM to load video. If there is no free RAM space, the videos won’t be loading. You need to check your phone’s storage space from settings.

Just delete some unnecessary apps that you don’t use many times to release some space.


Solution 6: Contact TikTok Support

If you tried all the ways to solve this problem, but nothing happens, we can say it is a problem of TikTok. You need to submit this loading issue to its official support center.

Tap Me icon on the bottom right corner. Then there is a three-dot button at top right corner. Go to support section to report a problem. Various categories will appear on the screen.

Just choose one that is related to loading problem. After writing the issue, tap Submit.

report problem


The methods listed above are easy to apply. From start to finish, you can choose the one that you like most.

Generally speaking, one way can solve many problems. If neither is feasible from solution one to five. Then directly use method six to report such kind of issue.

Leave a comment below to let us know if you have a better solution.